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Terms Conditions for Your 7zet Account

These terms set out how you open and use your account, how payments via bKash, Nagad and Rocket are processed, and what happens when you place a bet or play a game.

Account eligibilityPayment processingBet settlementWithdrawal verificationDispute resolution

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How These Terms Work in Bangladesh

7zet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to 7zet depends on your location and local law. We operate in eligible regions where online gaming is permitted; if Bangladesh law restricts online casino or sports betting access in your area, you may not register or play. By opening an account you confirm you

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are at least eighteen years old, you reside in a region where access is lawful, and the details you provide are accurate. We reserve the right to verify your identity and location at any time — players in Dhaka, Chittagong or elsewhere submit documents through the
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account panel when requested. If verification fails or we detect prohibited jurisdiction access, we will suspend or close the account and withhold funds where the law requires it. You accept that 7zet is not responsible for any breach of local law on your part. These terms
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may change; we will notify you by email or account message and your continued use means you accept the updated version. Deposits via bKash, Nagad or Rocket remain subject to payment-provider rules and settlement times beyond our control. Withdrawals follow our verification process — submit your
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request, provide documents if asked, and we process approved payouts according to the schedule in your account dashboard. If a dispute arises, contact support first; unresolved matters proceed under the jurisdiction and dispute-resolution method stated in your account agreement.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY PILLARS

What We Enforce Under These Terms

Our terms exist to keep the platform fair, protect your account data, settle bets correctly and process payments transparently. We encrypt login sessions, verify withdrawal requests, log all account activity and require document proof for large payouts. If you need to close your account, request it through the panel and we will process it within the timeframe stated. If you believe we misapplied a rule, email support with the details and we will review the case against the term in question.

Data Security

Your login credentials, payment details and identity documents are encrypted in transit and at rest — we do not share them with third parties except our payment processors and only when required to complete a transaction.

Fair Bet Settlement

All sports bets settle according to official match results; casino rounds follow the game provider's certified random-number generator and payout table, which you can inspect in each game's information panel.

Withdrawal Verification

We verify your identity before releasing funds to prevent fraud — submit a government ID and proof of payment ownership when asked, and we will approve or request clarification within two business days.

Account Closure

Request closure any time through your account settings — we will process it after settling open bets and pending withdrawals, then send confirmation by email once the account is fully closed.

TERMS SUPPORT

Where to Ask About These Terms

Questions about eligibility, account rules, payment disputes or withdrawal holds belong in the hands of our support team. Open the live chat from your account page for instant help, send an email with your account number for a detailed written reply, or check the FAQ panel for common term-related questions already answered. Each channel is staffed by people who know the rules and can walk you through verification, closure requests or compliance queries.

Terms & Conditions FAQ

You may register and play only if your location falls within an eligible region where local law permits online gaming. We verify location during registration and may ask for documents confirming your address and identity.

Any account opened with false or misleading details will be suspended immediately, open bets voided, and funds withheld pending investigation. We reserve the right to report fraudulent registration attempts where the law requires it.

Check your account history for the official result and payout calculation. If you believe a settlement is incorrect, contact support within seven days with the bet or round ID and we will review it against the provider's logs.

Common reasons include missing identity documents, payment-method mismatch, or active bonus wagering requirements. Check your account messages for the specific reason and submit the requested documents or complete the stated requirement to resubmit your withdrawal.

Yes — request closure through your account settings, settle any open bets, and complete verification if asked. We will process the final withdrawal to your registered payment method and confirm closure by email.

Yes, plus each promotion has its own specific rules displayed on the offer page. Read both sets of terms before you claim — bonus wagering requirements, eligible games and expiry dates all count as part of the terms you accept.

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