Reference

How We Handle Your Privacy in Bangladesh

Your account on 7zet is yours — we keep your personal data, wallet details, and session activity under strict controls. Access and eligibility depend on your local law and eligible regions in Bangladesh.

Account Data ProtectionWallet PrivacySession SecurityYour Rights
7zet How We Handle Your Privacy in Bangladesh
7zet What We Collect and Why It Matters

What We Collect and Why It Matters

When you open an account and deposit via bKash, Nagad, or Rocket, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment reference data. We do not sell this to third parties. Your session activity, including which games you open and how long you play, is logged internally to keep your account secure

and to detect unusual access. Players in Dhaka and across Bangladesh can request a copy of their stored data through our support channel at any time. Wallet verification steps follow the same KYC path required by payment processors, so your bKash or Nagad number is tied to your account identity, not shared externally.

HOW WE PROTECT YOU

Our Data Practices You Can Check

We run account security and data handling on a set of concrete practices — not vague promises. Here is what we actually do to keep your information safe on 7zet.

SSL Encryption

All data moving between your device and our servers is encrypted via SSL. This covers login, deposits through bKash or Nagad, and any account update you make.

KYC Verification

Identity checks follow a standard KYC process tied to your payment method. Your documents are stored securely and used only for account verification purposes.

No Third-Party Sale

We do not sell, rent, or trade your personal data to advertisers or data brokers. Wallet references shared with payment processors go no further than the transaction.

Data Deletion Rights

You can request full deletion of your account data. Once verified, we remove your personal records within the timeframe required under applicable data protection rules.

PRIVACY SUPPORT PATHS

Get Help With Your Privacy Questions

If you have a question about your data, want to update stored details, or need to close your account and request deletion, our support team handles these directly. Reach us through live chat or email — we aim to respond to data requests within two business days.

Team online

Live Chat

Open the chat widget from your account dashboard to speak with our support team about any data access or correction request in real time.

Email Support

Send your data request or privacy concern to our support address. Include your registered bKash or Nagad number so we can locate your account quickly.

Account Settings

Update your contact details, review linked wallet numbers, and manage communication preferences directly from the settings section of your account.

Key Privacy Terms for Your Account

What is KYC?

KYC stands for Know Your Customer — a verification step where you confirm your identity using a document or payment reference so your account can be approved and withdrawals processed.

What does data retention mean?

Data retention is how long we keep your account records after you stop using the platform. Retention periods are set by payment processor rules and applicable local regulations.

What is a privacy policy?

A privacy policy is a document that explains what personal data a platform collects, how it is used, who it is shared with, and what rights you have over your own information.

What is two-factor authentication (2FA)?

2FA adds a second verification step — usually a code sent to your phone — on top of your password, so your account stays protected even if your password is compromised.

What does data portability mean?

Data portability is your right to receive a copy of the personal data we hold about you in a readable format, so you can review it or transfer it if needed.

What is a data breach?

A data breach occurs when personal information is accessed or exposed without authorisation. Platforms are required to notify affected users and relevant authorities when this happens.

Privacy Questions Bangladesh Players Ask

We collect your name, email address, phone number, and the payment reference linked to your bKash, Nagad, or Rocket account. This is used solely for account verification and transaction processing.

Your wallet number is passed to the payment processor to complete your transaction and no further. We do not share it with advertisers, affiliates, or any unrelated third party.

Contact our support team via live chat or email with your registered account details. We will compile and send your stored data within two business days of verifying your identity.

Yes. Submit a deletion request through support, confirm your identity, and we will remove your personal records. Note that some transaction data may be retained as required by payment regulations.

We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics data is aggregated and not tied to your personal identity.

Inactive accounts are retained for a period set by our data policy and applicable local rules. After that window, personal data is deleted unless a legal or payment obligation requires us to keep it.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.