Reference

What Our Terms Mean for Your Account

Access to 7zet and use of our services depends on your local law and the eligible regions we operate in — so understanding these terms matters before you start.

Account Registration RulesWallet and Payment ConditionsData Handling PolicyJurisdiction-Dependent AccessYour Rights Under These Terms

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Terms That Govern Your Account Access

7zet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Using 7zet means you agree to the terms set out here. Access and eligibility depend entirely on your local law and the regions where we are authorised to operate — if online gaming is restricted under the laws applying to you, these terms do not create

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a right to access the platform. Account registration is personal: one account per person, verified against the wallet details you provide. Deposits made through bKash, Nagad, or Rocket are tied to the registered account holder and cannot be transferred to a third party. Withdrawals follow the
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same path — funds go back to the wallet that made the deposit, after account verification is complete. We reserve the right to suspend or close accounts that breach these conditions, and any balance held at the time of a verified breach may be withheld pending
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review. Disputes go through our support channel first; unresolved matters are handled under the jurisdiction applicable to your region. We update these terms when regulations or platform conditions change, and continued use after an update means you accept the revised version. The current version of these
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terms is always the one shown on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles all of that. Reach us through the channels below — legal and account queries get logged and responded to in writing so there is a clear record on both sides.

Live Chat Available directly inside the platform. Start a chat from your account dashboard and reference 'legal query' so it routes to the right team.

Email Support Send detailed legal requests or data queries to our support address. Include your registered bKash, Nagad, or Rocket number for faster account matching.

Help Centre Our help section covers common account, payment, and policy questions. Check there first — many queries about terms and wallet conditions are answered without waiting.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 7zet

We hold only the account data needed to run your wallet, verify transactions, and comply with applicable rules in the regions we serve. Here is how that works in practice across the four areas that matter most to you.

Data Storage

Account details and transaction records are stored on secured servers. We do not retain payment credentials like bKash PINs — those stay on your own device and wallet app.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser at any time.

Account Security

Login uses OTP verification sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately and do not share the code.

Data Requests

You can request a summary of the data we hold on your account by contacting support in writing. We will respond within the period required by the rules applicable to your region.

Common Questions About Our Terms

Real questions from people reading these terms for the first time — answered directly so you know where you stand before opening an account.

Yes. Access and eligibility depend on your local law and the regions we are authorised to serve. If online gaming is restricted under laws that apply to you, we cannot provide access.

We allow one account per person. Duplicate accounts are closed on detection, and any balance held in the secondary account may be forfeited under our terms.

No. Withdrawals go back to the same bKash, Nagad, or Rocket wallet used for the deposit. This is a fraud-prevention measure and cannot be overridden.

Contact our support team in writing, include your registered mobile number, and specify that you want a data summary. We process these requests under the rules that apply to your region.

Contact support immediately through live chat or email. We can place a temporary hold on your account while we investigate, and the OTP system will flag any unrecognised login attempt.

We update terms when regulations or platform conditions change. The updated version is posted on this page, and continued use of the platform after an update means you accept the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What Our Terms Mean for Your Account

How to Reach Us on Legal Matters

Account Security and Data Practices at 7zet

Common Questions About Our Terms

01 Does my location affect whether I can use 7zet?

02 What happens if I register more than one account?

03 Can I withdraw to a different wallet than the one I deposited from?

04 How do I ask for a copy of my account data?

05 What should I do if I suspect my account has been accessed without my permission?

06 Can 7zet change these terms without telling me?

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