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How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals and keep your login secure. This policy explains what we collect, how we use it, and how you control it.

Account & login dataPayment verificationDevice & session infoCookie preferencesData access rights
7zet How We Handle Your Account Information
DATA PRACTICES

How We Protect and Use Your Information

We built our data handling around three priorities: keeping your login credentials and payment details secure, using cookies only for essential account functions and site performance, and giving you control over what we store. Below are the specific practices that shape how we collect and manage your information.

Payment Data Security When you deposit via bKash, Nagad or Rocket, we store the transaction reference and amount but never your mobile wallet PIN or password. Payment processors handle the actual transfer; we only record the result so we can credit your account and process future withdrawal requests.
Cookie Usage We use session cookies to keep you logged in while you switch between slots, live tables and the sportsbook. Performance cookies measure page load times and error rates so we can fix slow sections. You can block non-essential cookies through your browser settings without losing account access.
Account Security We log your device type, IP address and login time to spot unusual access patterns. If we see a login attempt from a new device or location, we send an OTP to your registered phone number before allowing entry. You can review recent sessions in your account security tab.
Data Retention Active account records, including game history and payment transactions, are kept while your account is open and for the period required to resolve disputes or meet regulatory obligations. If you close your account, we delete personal identifiers but retain anonymised transaction data for audit purposes.
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about this privacy policy, want to update your account information, request a copy of your data or ask us to delete your account, our support team handles privacy requests alongside general account help. We process data access requests within a reasonable timeframe and confirm completion by email.

Live Chat Open the chat widget in your account dashboard to ask about data collection, cookie settings or how to update your contact details. Privacy requests are handled by the same team that helps with deposits and game questions.
Email Support Send your privacy question or data access request to our support email address listed in the contact section. Include your registered phone number so we can verify your account ownership before sharing personal information.
Account Settings Log into your 7zet account and go to the profile section to update your email address, change your password or review recent login activity. Cookie preferences are managed through the banner that appears on your first visit.

Privacy Policy Questions

We collect your full name, email address, phone number and date of birth during registration. Payment processing adds bKash, Nagad or Rocket transaction references. Device logs include your IP address, browser type and session timestamps for security monitoring.

Contact our support team via live chat or email with your registered phone number to verify your identity. We compile your account details, payment history and login records, then send the report to your registered email address within a reasonable timeframe.

Yes. Open a support ticket requesting account closure. We delete your name, email and phone number after settling any outstanding withdrawals or disputes. Anonymised transaction data may be retained for regulatory compliance, but it cannot be linked back to you.

We share transaction references with bKash, Nagad and Rocket processors to complete deposits and withdrawals. Game providers receive anonymised bet data to run their titles. We do not sell your personal information to marketing firms, data brokers or advertising networks.

Session cookies keep you logged in while you switch between slots, live tables and sports markets. Performance cookies track load times and errors. You can block non-essential cookies through your browser settings without losing the ability to play or deposit.

We never store your mobile wallet PIN or password. Payment processors handle the actual transfer; we only record the transaction reference and amount so we can credit your account. Your bKash or Nagad credentials stay with the payment provider, not on our servers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.